Presales Team
Our knowledgable Presales Team can assist with:
- Official quotes
- Pricing over the phone
- Technical presale queries
- Product recommendations
- Promotional details
The best ways to contact the Team are:
Via email at quotes@westcongroup.com.au Via phone on 1800 646 112
Customer Service Team
Our friendly Customer Service Team is available to assist with:
- ETAs for purchase orders
- Changes to purchase orders
- Order escalations
- Stock availability queries
- Stock reservations
- Website login issues or changes
- Invoice queries
- Resends of Vendor notification emails such as contracts, key codes, activation keys, etc
- Training event information
The best ways to contact the Team are:
Via email at support@westcongroup.com.au Via phone on 1800 646 112
Post Sales Support
Our dedicated Post Sales Support specialist is available to assist with:
- Proof Of Delivery requests
- Delivery issues
- RMA queries
The best ways to contact our Post Sales Support specialist are:
Via email at support@westcongroup.com.au Via phone on 1800 646 112